Hospitality • 2024
Speeding Up Service Across 18 Restaurant Outlets
Urban Spice Restaurants
Urban Spice Restaurants
The Challenge
Urban Spice's paper ticket system caused order errors and slow table turnaround during weekend rushes across its 18 locations.
Our Solution
We rolled out a connected ordering, kitchen display, and POS system, with outlet-wise reporting for management to track performance in real time.
Services Involved
-22%
average order time
+18%
table turnover rate
18
outlets live in 9 weeks
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